Returns, Refunds and Exchanges Policy

Returns, Refunds and Exchanges Policy

How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 30 days of your purchase. 

Please email us to request a refund and we will assign you a return authorization #Mail your returned item to:   
My Dog Socks PO Box 856    Lombard, IL 60148
Include in your package a note stating the reason for your return. 
Return Exceptions

Merchandise that has been worn, used, or altered will not be accepted for return or exchange. 


Restocking Fee
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling paid on the order.
Exchanges

If your item is in new condition, you may exchange it for a different style or design. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping. 

Special instructions for seller

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