Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned. Your must return the item within 30 days of your purchase. If an item was damaged in delivery, please provide pictures and you will be instructed on what will happen next.
Please email us to request a refund and we will assign you a return authorization #Mail your returned item to:
My Dog Socks PO Box 856 Lombard, IL 60148
Include in your package a note stating the reason for your return.
Make sure when you are shipping it has a tracking number for your purposes. We do not issue free returns at this time.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange.
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling paid on the order.
If your item is in new condition, you may exchange it for a different style or design. You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.